As a printing company, most of the content submitted to you will be in digital form. Your clients will include Photographers, Graphic Designers, Engineers, Architects, people from all walks of life with varying levels of technical experience whose locations may not be near you! If you are able to receive files from these clients in an easy to use online interface, you will have an advantage over your competitors. The files you receive from these clients are often too large for email (most email servers have a 5mb limit on the size of attachments) and FTP file transfer is not secure or easy for your customers to use. Traditional methods of hand delivery are slow or expensive. FilesDIRECT large file transfer service is the easiest way to receive large files from your clients.
Example
Elbow Creek printers was a small independent printing company with a sizeable number of dependable clients. A continuous stream of orders came in everyday, but a few competitors had come up around the city. Customers preferred Elbow Creek service but it was often more convenient for them to go to a closer copy shop. What Elbow Creek wanted was a new method of receiving large files from its clients that was convenient and easy to use.
Solution
The solution for Elbow Creek was online file transfer using FilesDIRECT. FilesDIRECT allowed Elbow Creek customers to send file content to them immediately, making Elbow Creek service more convenient than its competitors. Elbow Creek clients could send their files to the printer in just minutes, without ever leaving their offices. All digital files, no matter how large, could be sent for immediate review. The clients were so pleased with this service that they actually recommended Elbow Creek to other businesses. Orders from longtime clients were maintained and new clients from further away started to use Elbow Creek for their printing needs.
FilesDIRECT gives you the ability to receive large files in a reliable and user friendly way. No software ever has to be installed on your machine or your clients machine. Receiving large files isn't the only benefit of FilesDIRECT. With your account, you will also be able to send large files. This allows you to quickly respond to or make suggestions to your client, providing them with feedback and an improved level of service. FilesDIRECT was able to turn a lagging business into one with an expanding client list and the ability to provide better service for its customers. If you run a printing company and would like to be able to send or receive large files from your clients, sign up today for our free trial!
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